TRUSTCHURN

Verified from Stripe

Show us your churn.

TrustMRR shows what SaaS make. TrustChurn shows whether their customers stay: a public ranking of churn read from Stripe, not typed by the founder.

What you get for adding yours

A verified profile

Your monthly churn, checked against Stripe, with a place in the ranking and a badge for your site.

Who's leaving

A private list of the customers on their way out this month, and an email when one deserves an answer.

Lowest churn

The ranking opens with the first 20 SaaS.

Small SaaS rank too: a place starts at 3 paying customers and 30 days of history in Stripe, and the bar rises as bigger SaaS join. Add yours now and you're in from day one.

Get in early

01

Create a read-only key

A restricted key in Stripe with read access to subscriptions and a few related things. We show you exactly which. It can't touch your money.

02

See who's leaving

Scheduled cancellations, trials ending without a card, downgrades, failed payments. With the MRR at stake and the reasons people gave.

03

Show it

Your churn, verified, on a public profile and, once you meet the minimums, in the ranking. Put the badge on your site, your sale listing or your investor update.

Questions

Is my Stripe key safe?
You create a restricted key that can only read. It can't charge, refund or change anything. We encrypt it with a key that lives outside the database, never store your customers' names or emails, and delete everything the moment you disconnect.
Is my churn public?
Yes. Connecting puts your churn on a public profile. You choose whether the MRR shows exact, as a range or not at all, and whether paying customers, revenue churn and saved customers show. Your customers never do.
What counts as churn?
Paying customers from 90 days ago who no longer pay today, turned into a monthly rate. Trials and free plans don't count. The full formula is on the methodology page.
I sell mostly annual plans. Is that fair?
Annual customers only count when their renewal fell inside the window, since they couldn't leave before. Your profile also shows what share of customers pay yearly.
What does it cost?
Nothing.
Which billing providers?
Stripe for now.

Your MRR is on TrustMRR. Is your churn anywhere?

Add your SaaS